FAQ'S

 

DSU pieces are created through a manual, experimental process. Each garment carries intention, irregularity and time.

General

Yes. All jackets are hand-painted and no two pieces are ever the same. Even within the same capsule, each garment has its own marks, layers and rhythm.
Designed and developed in Portugal. Painting, customization and final finishing are done by hand.
Yes. Irregularities, visible brush strokes and texture variations are intentional and part of the manual process.
Each product page includes detailed measurements and fit indication (regular or oversize). If in doubt, contact us before purchasing.
Capsule pieces may be exchanged only if unworn and in original condition. Customized pieces are non-refundable.
Wash inside out, cold wash only. Do not tumble dry. Avoid friction and excessive washing to preserve the painted layers.

Customized

A limited service where DSU creates a one-of-one jacket based on selected parameters. The final design is interpreted by DSU, not copied or pre-approved.
You may select base tone (dark or light), size, fit, metal accessories, general inspiration and two predominant colours. All other decisions are made by DSU.
No exact designs are replicated. You may share mood or direction — DSU will interpret it freely.
Production usually takes 2 to 4 weeks after confirmation. Exact timing will be communicated by email.
Changes are only possible before the painting process begins. Once started, the piece cannot be altered.
No. Customized garments are final sale. Minor technical adjustments may be discussed if needed.
After submitting the Customized form, you will receive an email within 48 hours with pricing, timeline and payment details.